Privacy Policy
PRIVACY POLICY
Thank you for visiting the website kidtoyvn.com operated by Phu Bach Viet Joint Stock Company. We respect and are committed to protecting your privacy. Please read the following Privacy Policy to understand the commitments we make to respect and protect the rights of our visitors.
The privacy policy will explain how we receive, use, and (in some cases) disclose your personal information. It will also explain the steps we take to secure customer information. Lastly, the Privacy Policy will explain your choices regarding the collection, use, and disclosure of your personal information.
Protecting personal data and building trust with you is very important to us. Therefore, we will use your name and other relevant information in accordance with the content of the Privacy Policy. We only collect necessary information related to the transaction.
We will keep customer information for the period required by law or for any specific purpose. You can access the website and browse without providing personal details. In that case, you are anonymous, and we cannot identify you unless you log into your account.
1. Collection of Personal Information
We will collect various pieces of information from you when you wish to place an order on our website.
We collect, store, and process your information for the purchasing process, future notifications, and to provide services. We do not limit personal information to: titles, names, gender, date of birth, email, address, delivery address, telephone number, fax, payment details, card payment details, or bank account details.
We will use the information you have provided to process your order, provide requested services and information through the website, and as per your requests. Additionally, we will use that information to manage your account, verify and carry out online transactions, audit the downloading of data from the website, improve the layout and content of the website, and customize it for users. We may also use it to identify visitors to the website, conduct market research, and send information, including product and service details, unless you have indicated otherwise. If you do not wish to receive any marketing information from us, you can opt-out at any time.
We may disclose your name and address to third parties for the purpose of delivery (e.g., courier or supplier).
Online payments will be processed by our International Network agents. You should only provide accurate and non-misleading information to us, our agents, or the website, and inform us of any changes.
Your order details will be retained by us, but for security reasons, we cannot disclose them directly. However, you can access this information by logging into your account on the website. Here, you will find details of your orders, received and dispatched products, and email, banking, and long-term newsletter preferences. You are committed to keeping your personal data confidential and not disclosing it to third parties. We do not assume any responsibility for the misuse of passwords unless it is our fault.
Additional provisions regarding personal information:
We may use your personal information for market research purposes. The details will be anonymized and used for statistical analysis only. You can opt-out of participation at any time. Any responses to surveys or opinion polls that we require you to participate in will not be transferred to third parties. The only necessary information to disclose is your email if you choose to participate. The responses will be stored separately from your email.
You will receive information about us, the website, other websites, products, sales figures, newsletters, and anything related to companies within the group or business partners. If you do not wish to receive this information, please click on the unsubscribe link in any email we send you. Within 7 days of receiving your instructions, we will cease sending information. If it is not clear, we will contact you.
We will continue to anonymize user data on the website and use it for various purposes, including determining the location of users and how they use specific aspects of the website or links contained in emails to users and providing that anonymized data to third parties, such as publishers. However, this data does not have the ability to personally identify individuals.
The contest
In any contest, we will use the data to announce the winners and for promotional purposes. You can register to participate to learn more details about the contest.
Third-Party Partners and Links
We may share your information with other companies within our group. We may transfer your information to agents and subcontractors within the framework of our Privacy Policy. For example, we may engage a third party for delivery, payment processing, data analysis, marketing, and customer support services. We may exchange information with third parties for fraud prevention and credit risk reduction purposes. We may transfer a database containing your personal information if we sell the entire company or only a part of it. Within the framework of the Privacy Policy, we do not sell or disclose your personal data to third parties without prior consent unless necessary for the terms of the Privacy Policy or as required by law. The website may include advertisements from third parties and links to other websites or frames of other websites. Please note that we are not responsible for the security of information or content from third parties or any third party to whom we transfer data in accordance with the Privacy Policy.
We use customer behavior tracking systems on the Advertising Display Channel (such as Remarketing, the DoubleClick ad campaign management system, demographic reports, and customer preferences with Google Analytics) that may collect information such as age, gender, preferences, and the frequency of interaction with the appearance of advertisements.
With the ad settings feature, users or customers can choose to opt out of Google Analytics’ customer behavior tracking feature and choose how the Advertising Display Channel appears on Google.
kidtoyvn.com and third-party providers, including Google, may use Google Analytics cookies or third-party cookies (such as DoubleClick) to collect information, optimize, and serve advertising based on users’ past website visits.
2. Using Cookies
A cookie is a small text file that can uniquely identify your access to our server from your computer when you visit specific pages on the website and will be stored by your internet browser on your computer’s hard drive. Cookies are used to identify IP addresses and record time. We use cookies to facilitate your web browsing experience (e.g., remembering login names when you want to make changes to your shopping cart without having to re-enter your email address) and do not require any personal information from you (e.g., advertising targets). Your browser can be set to not use cookies, but this will limit your usage rights on the web. Please accept our commitment that cookies do not include any personal information and are safe from viruses. To learn more about cookies, please visit http://www.allaboutcookies.org or to find out how to remove cookies from your browser, please visit http://www.allaboutcookies.org/manage-cookies/index.html.
This browser uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer to help the website analyze how users use the website. The information generated by the cookies will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties when required by law or when third parties process information on behalf of Google. Google will not associate your IP address with any other data that Google holds. You can refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that this may prevent you from using the full functionality of the website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
3. Security
We have appropriate technical and security measures in place to prevent unauthorized or unlawful access, loss, destruction, or damage to your information. When collecting data on the web, we collect your personal details on secure servers. We use firewalls for our servers. When collecting details of electronic payment cards, we use encryption with Secure Socket Layer (SSL). While we cannot guarantee 100% security, SSL makes it difficult for hackers to decrypt your information. You should not send us your full credit or debit card details without encryption. We maintain physical and electronic safeguards in connection with the collection, storage, and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before disclosing personal information to you.
We advise you not to provide detailed payment information to anyone via email, and we are not responsible for any losses you may incur in exchanging your information over the internet or email.
You must not use any programs, tools, or other means to interfere with the system or alter the data structure. Distributing, disseminating, or encouraging any activities that interfere, sabotage, or invade the system’s data is strictly prohibited. Any violations will result in the revocation of all rights and may be subject to legal prosecution if necessary.
All transaction information will be kept confidential, but in the event that legal authorities require it, we may be obliged to provide such information to the appropriate legal authorities.
The terms, conditions, and content of this website are governed by Vietnamese law and are subject to the jurisdiction of Vietnamese courts.
4. Customer Rights
You have the right to access your personal data and request us to correct any inaccuracies in your data free of charge. At any time, you also have the right to request that we cease using your personal data for marketing purposes.